“Cashback” is hosted by Card Compact Ltd., 483 Green Lanes, London, N13 4BS, United Kingdom.
By ordering a physical or virtual debit card (“Card”), customers are entitled to take part in the cashback program under these cashback terms. Any statutory or contractual right of withdrawal must not have been exercised.
For every payment made with the Card in accordance with Card Compact’s applicable general terms and conditions (“Transaction”), the customer receives a percentage of the transaction value, as defined in the card management app, credited to their cashback account. This balance account is provided to the customer free of charge as a sub-account of their card account. Paying out the cashback in any other way, in particular in cash or to another bank account, is not possible.
Crediting takes place 30 days after successful completion of the transaction. In the event of a chargeback, refund or other reversal within up to 100 days after a successful transaction, cashback already credited will be reclaimed.
During the first four weeks after card activation, cashback amounts to up to 3% of the transaction value. The total cashback credited during this promotional period is limited to a maximum of EUR 15.00. After the first four weeks, cashback amounts to 0.1% of the transaction value per eligible card payment.
The balance in the cashback account can be used for transactions.
Participation in the cashback program ends with the effective termination and closure of the card account. The customer is given a reasonable period to use the remaining cashback balance. After this period expires, at the latest when participation in the cashback program ends, the balance is forfeited. Any existing balance will be offset against outstanding claims of Card Compact Ltd., in particular fee claims.
From time to time, cashback marketing campaigns may adjust these cashback terms, in particular the cashback rate. This only applies for the period specified in the campaign and does not create any claim to a permanent adjustment.
Card Compact Ltd. expressly reserves the right to suspend, extend, terminate and/or amend these cashback terms. In such cases, the customer will be informed promptly by email and given a reasonable period to object to the new cashback terms. The amended cashback terms are deemed accepted if the customer does not object within this period. In the event of an objection, the customer will be excluded from the cashback program.
Card Compact Ltd. is entitled to exclude customers from the cashback program who breach or fail to comply with these cashback terms; provide false, misleading or fraudulent information; use unfair means; manipulate or attempt to manipulate the cashback program. Card Compact Ltd. is entitled – even retroactively – to refuse and reclaim credits already paid out.
Card Compact Ltd. only stores and processes the collected customer and transaction data for as long as necessary to run the cashback program. For more information on your data protection rights, please visit kingpay Privacy Policy.
Should any provision of these cashback terms be or become invalid, in whole or in part, the validity of the remaining provisions shall remain unaffected. An invalid provision will be replaced by a legally permissible provision that comes as close as possible to the economic purpose of the invalid provision. The same applies to any gaps in these terms.